Answer:
To rent a jet ski, you must be 19 years old with a valid US driver’s license. To operate (drive) a jet ski, you must be at least 16 years old, have a valid US driver’s license and be accompanied by a parent or guardian.

Answer:
Deciding if your child can ride is completely up to the parent or guardian. We do not recommend children under 5 to ride on the jet skis. PWC manufacturers recommend that all passengers be able to rest their feet flat on the foot walls for stability and safety reasons. Riders must sit behind the driver at all times and be able to hold on the driver’s life vest or the handles on the jet ski.

Answer:
Yes, we require a major credit card on file to be held as a security deposit for incidentals. If paying with cash, we require a $500 cash deposit for incidentals. 

Answer:
If you book online, we accept Mastercard, Visa and Amex. On site, we will also accept the same credit or debit cards, as well as cash. We do not accept checks.

Answer:
Customers MUST cancel at least 24 hours prior to their reservation date and time to receive a full refund. Refunds will be issued in the form of an e-gift card. Cancellations after the 24-hour window will not be eligible for a refund. No-shows will not be refunded.

Answer:
If the weather is unfavorable your reservation can be rescheduled for another time or day. If you are renting and the weather takes a turn for the worse, we will prorate the rental or offer a rescheduled time for the unused time.

*Weather conditions are determined by our crew and are based on the weather AT OUR MARINA. We reside in a coastal area where pop up showers come and go.

Answer:
Each operator MUST bring a valid driver’s license. We also recommend having a towel in the car (Just in case you get wet). 

Answer:
You will be shown a map of the ride area. From the dock, the ride area spans approximately 3.5 miles upriver.

Answer:
We carry SeaDoo GTI SE 130 Jet Skis. The top speed is approximately 50 mph.

Answer:
Reservations are recommended to guarantee availability, but not required. We are located at a private marina, so the gate at the entrance may be closed. Simply call 251-373-5722, let us know you are at the gate, and we will let you in. 

Answer:
 If a jet ski is damaged, there will be a damage fee assessed. Prior to departure, all operators are required to sign the rental contract agreeing to cover all damages caused by the renter. Upon inspection, the attendant will give the damage amount which will be charged to the card on file or deducted from the cash security deposit.

Answer:
Unfortunately, we do not allow wave jumping or unsafe operating of the jet skis.

Answer:
As a safety precaution, we will provide a number for you to call in the event of an emergency.

Answer:
Yes, you should arrive approximately 30 minutes before your scheduled reservation to give yourself adequate time to complete all paperwork, in addition to safety and operations training.

Answer:
Your rental period starts from your selected reservation time, not the time you actually arrive, so if you are late for your selected time, your rental will still be due back at the original time.